LMG compliance induction
Exit Course
Staying in touch
You don’t have access to this lesson
Please register or sign in to access the course content.
Take course
Sign in
Previous
Next
0 of 24 lessons complete (0%)
Introduction
Introduction
Broker expectations and requirements
2 lessons
Customer Discovery
Customer discovery
The credit guide
Capturing privacy consent
Fee charging
4 lessons
Capturing customer objectives
Capturing customer objectives
Responsible lending obligations
Best interest duty research
Making a recommendation
Finalising an application
5 lessons
Stay in touch
Staying in touch
1 lesson
Business practice
Keeping your business safe: case studies
Fraud
Meeting your requirements
Customer complaints
Customer records
Referral relationships
Marketing and advertisement
7 lessons
Additional knowledge
Process
Banking Code of Practice
Legislative changes
Debt management services
Credit reports
5 lessons, 1 quiz